top of page

CHANGE OF STATUS OF CUSTOMER PAYMENTS

In this tutorial we teach you how to change the payment status of an order (pending / paid).

FAQ

The answers you need!

From the platform, in the Orders section, you can manage the list of all your orders.

To make the status change multiple you must select all the orders you want to modify. Once selected, you must click on the "Change of status" button and choose the desired status.

This action will change the status of all orders regardless of who the customer is.

How to change the status of several orders from the platform?

This action will change the status of all orders regardless of who the customer is

What is the use of changing the status of an order in one go?

It is useful when you have several orders that are in one state and have a similar workflow.

For example, if 10 orders are received in one day and that same day the status changes from “New” to “In process”, this option allows you to speed up the change process so that it is not individual and thus save time.

The same when a delivery person leaves with 15 orders in a single day and wants to change the status from “In delivery” to “Delivered” in one go.

How to change the status of several orders from the app?

It is useful when you have several orders that are in one state and have a similar workflow.

For example, if 10 orders are received in one day and that same day the status changes from “New” to “In process”, this option allows you to speed up the change process so that it is not individual and thus save time.

The same when a delivery person leaves with 15 orders in a single day and wants to change the status from “In delivery” to “Delivered” in one go.

What is the use of changing the status of an order at once?

bottom of page