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FAQ

The answers you need!

No, customers do not have to pay to use Piola's service. Only providers pay. Now, if you like our application and it is useful, you would help us by recommending our service to all your providers so that they join Piola!

Yes, from Piola App we offer you a configuration and start-up service that includes:

  • Configuration of users, products and clients

  • Digital Academy on our website with videos and tutorials of everything you can do.

  • On-site training.

  • Start up of the application.

However, Piola is designed so that its use is simple and fast.

Yes, from Piola App we offer you a configuration and start-up service that includes:

  • Configuration of users, products and clients

  • Digital Academy on our website with videos and tutorials of everything you can do.

  • On-site training.

  • Start up of the application.

However, Piola is designed so that its use is simple and fast.

If you are a distributor, manufacturer or supplier of food products and you have customers within the Horeca channel, Piola App will help you so that they can place orders directly.

Only the customers that you invite to your platform will be able to see your products and place orders. In turn, you can maintain price agreements and discounts privately with each of them.

Piola works in a closed way and is focused on the B2B market.

With Piola you can:

  • Have your digital catalog in the pocket of your customers 24 hours a day, 365 days a year.

  • Work closed. Only the customers you invite will see your products.

  • Centralize your customers' orders in an orderly manner and in a single channel.

  • Organize your team when managing orders.

  • Manage the status of your orders and their deliveries

  • Technical sheets of your products: allergens, expiration date, origin, etc.

  • Different prices and discounts for each client.

  • Sales

  • Notifications to your customers so they don't forget to replenish

  • Multiple users and functionalities

    • Administrator: Manage and view everything.

    • Operator: See all the orders that arrive at the company

    • Sellers: They only see the assigned client portfolio, their orders, agreements and messages.

    • Delivery Man: View the orders assigned to him.

  • Different prices and discounts for each client

Yes, it is something we do regularly. Piola app we have an API to perform an easy and fast integration.

Piola is available for Spain (with Catalan language included), Portugal, France, Argentina, Chile and Uruguay. We are working to reach new countries very soon.

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